• Associate Customer Relations Representative

    Position Location US-CA-Rancho Santa Margarita
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    Applied-Medical-Logo-w-Tag_H_Teal_cropped

     

    Applied Medical is a new generation medical device company with a proven business model and commitment to innovation that has fueled our rapid business growth and expansion. Applied Medical has been developing and manufacturing advanced surgical technologies for nearly 30 years, and has earned a strong reputation in healthcare.  Our dedication to delivering the highest quality products and unique business positioning, provides our team members with the unique ability to contribute in a larger capacity than is possible in typical positions.

    Position Description

    As an Associate Customer Relations Representative, you will be responsible for working within the framework of a team and performing the following activities:

    • Enter customer orders and understand the Customer Relations department’s processes
    • Comprehend and comply with safety rules and company policies
    • Work directly with external customers as well as Applied Medical internal departments such as Credit, Field Operations, Shipping, etc.
    • Assist with other tasks and projects as needed

    Position Requirements

    • Excellent oral and written communication skills
    • Knowledge of Microsoft Excel and Outlook
    • Excellent communication skills, both written and verbal
    • 1-2 years of customer service experience in a call center setting, preferably within a manufacturing environment

    Preferred

    • Bachelor’s degree

    Benefits

    • Training and mentorship with ongoing learning and development courses
    • On-campus wellness activities
    • Comprehensive medical and dental coverage
    • Education reimbursement program
    • 401(k) program with employer match
    • Generous vacation accrual and paid holiday schedule

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